Question 1

How much is shipping?

Accepted Answer

Prints
Print orders ship free within the United States.

International Shipping
International print orders ship at a flat rate calculated at checkout. Delivery times vary by destination

Original artworks
Shipping costs for original works vary based on size, destination, and handling requirements. Shipping will be quoted after purchase or prior to checkout.

Local pickup is available for collectors in the Los Angeles area.

For full shipping details and timelines, please visit our Shipping & Returns page.

Question 2

Are custom fees included in the shipping cost for international orders?

Accepted Answer

No. While international shipping may be offered at no additional cost, customs duties, import taxes, and any related fees are the responsibility of the buyer.

These charges are determined by the destination country and are collected by local customs authorities upon delivery. We recommend checking your country’s import regulations prior to placing an order.

Question 3

Do you accept returns or exchanges?

Accepted Answer

All artworks are final sale. Due to the nature of fine art and made-to-order prints, we do not accept returns or exchanges.

If your artwork arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

Question 4

What if my artwork arrives damaged?

Accepted Answer

Please inspect your order upon delivery.

If your artwork arrives damaged, contact us within 48 hours of delivery with photos of the artwork and packaging so we can evaluate the issue and make it right.

Damage claims submitted within 14 days of delivery may be reviewed on a case-by-case basis.

Question 5

How are artworks packaged and shipped?

Accepted Answer

All works are carefully packaged using archival materials and protective shipping methods appropriate to the size and medium of the artwork.

Question 6

When will my order ship?

Accepted Answer

Prints: 
Prints are made to order and typically ship within 5–7 business days.

Original artworks: 
Original works typically ship within 7–14 days, depending on size and destination.

International orders may take additional time in transit once shipped. While delivery times vary by location, all works are packaged with care and sent promptly once ready.

Question 7

Is each artwork a limited edition?

Accepted Answer

Original artworks are one-of-a-kind.

Signed editions are released in clearly defined, limited quantities and will not be reprinted once sold out.

In some cases, works may also be available for a limited time. When an edition or release period ends, it will not be produced again in the same form.

This approach preserves the integrity of the work and honors the collectors who support it.

Question 8

Will my artwork arrive framed?

Accepted Answer

Prints
Prints are shipped unframed, allowing collectors to select framing that best suits their space.

Original artworks
Original works are shipped unframed by default.

Framing can be arranged upon request for an additional cost and will be quoted individually based on the work and framing requirements.

Question 9

Where is my artwork made?

Accepted Answer

All original artworks are created by hand in Los Angeles, California.

Limited editions are produced in collaboration with a professional fine art printing studio in Los Angeles to ensure exceptional quality and fidelity to the original work.

Each piece—original or edition—is closely overseen to meet the artist’s standards.

Question 10

What do you mean by museum grade materials?

Accepted Answer

“Museum-grade” refers to materials chosen for their longevity, stability, and archival quality.

Original works and editions are created using professional, archival materials—such as acid-free papers, high-quality pigments, and conservation-minded processes—intended to resist fading and deterioration over time.

These choices ensure the artwork can be cared for and preserved for years to come.

Question 11

Do you take on commissions?

Accepted Answer

Yes—select commissions are considered on a limited basis.

Not all requests are accepted, as commissions must align with my current body of work, timeline, and creative direction.

If you’d like to inquire, please email info@chaosmgmt.art with a brief description of your idea, and we can discuss next steps if it feels like a good fit.